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Contacting the UDN Staff

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Unreal Engine Licensees: Support Questions

If you have a question about the engine itself, please direct it to the proper mailing list where Epic programmers and artists can lend you a hand.

Unreal Engine 2

  • Unreal Engine 2 Editor Questions: UnEdit
  • Unreal Engine 2 Technical Questions: UnProg

Unreal Engine 3

  • Unreal Engine 3 Editor Questions: UnEdit3
  • Unreal Engine 3 Technical Questions: UnProg3
  • Unreal Engine 3 Bug reports: Ue3Bugs
  • Unreal Engine 3 Misc. Chat: UnChat

Unreal Engine Runtime

Epic does not provide support for the UE2 Runtime, either the free or commercial versions.

General Public and Mod Developers: Unreal-Powered Games

We at Epic would like to thank everyone for purchasing games powered by the Unreal Engine technology.

UDN does not provide support for Epic's games or editors, beyond the publicly-available documentation provided on the site and any mailing lists.

Please visit the following sites for more information regarding your problem:

Official Unreal Tournament game site: http://www.unrealtournament.com

Unreal Developer Network (UDN): http://udn.epicgames.com

Official Epic Games forums: http://forums.epicgames.com

You might try asking your questions in one of the forums that are available from various community sites:

For questions about Unreal-Powered games by other publishers, please contact the publisher directly or follow the support instructions provided in the game manual or web site.

Most importantly, please do not send these questions to the UDN support channels, as they arenot intended to be used for support such as this. Additionally, please do not contact Epic employees directly unless otherwise instructed.

If You Have an Idea

Unfortunately, we cannot accept unsolicited game submissions - design, programming, art, or otherwise.

If you feel that your idea is a good one and would like to see it implemented, please consider mod development using an Unreal-powered game such as Unreal Tournament or Gears of War. You can recruit people - programmers, artists, etc. - from the Unreal mod development community to help you realize your idea. There are many teams that this has worked out for, in many different ways!

Please see the official Epic Games forums for ways to recruit members and pitch your idea: http://forums.epicgames.com/.

Also, check out the following sites for hosting your project and reaching the Unreal community:

Best of luck in your endeavors.